The Next Evolution in SameDay Trade-Ins

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 Swapo’s “Seamless Integration with Existing Systems” is meticulously designed to integrate effortlessly with omnichannel trade-in platforms. 

This ensures that Swapo enhances your current infrastructure without disruption, augmenting existing trade-in models with advanced diagnostics, real-time pricing, and secure data handling. 

Our solution works in sync with your processes, delivering a streamlined, efficient, and scalable trade-in experience.

Through a straightforward API integration between your system and Swapo, Super Tech assignments are seamlessly coordinated based on same-day eligibility criteria. 

These criteria can include device model, pricing by grade, postcode, ongoing promotions, or specific requests.

Once a request is processed, Swapo provides real-time details, including:

Super Tech contact information

Photographic identification

Live location tracking

Estimated time of arrival (ETA) guaranteed within the hour

This information is also shared with the consumer, enhancing transparency, security, and overall confidence in the doorstep trade-in process.

 Swapo Mobile Super Techs—the only Circular Economy-focused fleet offering same-day mobile device trade-ins. With technical expertise, extensive experience, and full insurance coverage, our Super Techs provide a VIP customer experience through their professionalism, punctuality, and smart presentation.

Each Super Tech undergoes specialised training in mobile device trade-ins, including modern telecoms, the secondary market, mobile security, and data handling. They are also highly skilled in using the Swapo application on iOS and Android for device diagnostics, grading, secure data deletion, and real-time pricing—ensuring accuracy, efficiency, and peace of mind for every customer.

For added security and transparency, every Super Tech is equipped with a bodycam, reinforcing trust and accountability throughout the entire trade-in process.

 Upon arrival, the Swapo Super Tech will verify their identity using official documentation, a Swapo photo ID, and a unique QR code to initiate the trade-in process. This step ensures security and transparency for both the customer and the brand. Additionally, the entire process is recorded via body cam for added security, providing a clear record of the transaction.

The assessment is conducted using the most advanced AI-powered, fully automated device assessment app, compatible with both Apple and Android devices. The app seamlessly integrates with All Leading Diagnostics and operates through our proprietary Android engine, allowing for a comprehensive device assessment within just five minutes.

This AI-driven assessment includes:

Full diagnostics

AI-powered imagery grading

Instant valuation results

Additionally, the app checks for any existing user accounts on the device, ensuring they are removed once the customer accepts the valuation. All personal content and settings are securely erased on the spot.

Swapo’s same-day service blends human expertise with AI technology, setting a new standard for seamless, secure, and efficient trade-ins at the customer’s doorstep, with body cam recordings ensuring full accountability.

 Using Swapo Instant Pay (SiP), consumers can receive immediate funds while the Super Tech is present, ensuring a seamless and hassle-free transaction. 

Alternatively, you can opt for batch payments, processed at your preferred automated timings, aligning with your existing financial workflows.

This flexibility allows for greater control over payment processing, while still maintaining the speed and convenience that customers expect from a premium trade-in service.

 All devices are subsequently delivered directly to our distribution centres by the same Swapo Super Tech for final receipt, verification, and packaging. 

This closed-loop process guarantees secure handling and traceability at every stage.

By ensuring that each device remains with the assigned Super Tech until it reaches our distribution centres, we eliminate unnecessary touchpoints, reducing the risk of loss or damage. 

This also ensures that when your automated courier collection processes multiple devices, they arrive in the correct condition, fully graded, and ready for the next step in your workflow.

We offer a comprehensive Buyer Protection Policy, ensuring peace of mind for every transaction. This includes:

Coverage up to £2,000 per transaction for lost, stolen, or damaged devices.

A structured claims process with a 48-hour reporting window, 7-day resolution, and compensation processed within 1 business day upon approval.

This policy guarantees security and reliability, reinforcing trust and transparency in every trade-in.